SJD Services

SJD Special Services

Like many international airports, SJD Airport (Los Cabos International Airport) provides a range of special services designed to enhance the experience of visitors to Los Cabos, with particular attention to accessibility and assistance for individuals with disabilities.

Handicap Services – ADA Accessible Facility

• Wheelchair and Mobility Assistance: SJD Airport is fully compliant with the Americans with Disabilities Act (ADA), ensuring accessible facilities for all travelers. We offer assistance with wheelchairs and provide support for mobility-challenged passengers to and from their airline gates.
• Pre-Arrangement for Assistance: To ensure seamless support, we encourage passengers requiring special assistance to contact their airline in advance. This allows the airline and airport staff to prepare the necessary accommodations and provide personalized assistance.
• Contact for Assistance: For any inquiries or to arrange for special assistance at the airport, passengers can contact us directly at +52 (624) 146-5113. Our dedicated team is ready to assist with your needs and ensure a comfortable and hassle-free experience at the airport.
• Continuous Improvement: SJD Airport is committed to continually enhancing its accessibility services and facilities, keeping in line with international standards and best practices.

We understand the importance of providing a welcoming and accessible environment for all travelers and are dedicated to offering services that meet the needs of every individual visiting Los Cabos through SJD Airport. Our commitment to accessibility and passenger comfort is a top priority, ensuring a positive experience for all our guests.

Personal VIP Services and Assistance

Authorized vendors are available to offer assistance right from your vehicle to the check-in counter, ensuring a swift passage through security, customs, and immigration, all the way to the aircraft entrance. These Personal VIP agents are both experienced and dependable, prepared to cater to all your requirements, making your journey through SJD Airport a memorable and seamless experience.Please Learn More.

FBO Services at SJD Los Cabos Airport

Los Cabos International Airport (SJD) offers specialized Fixed Base Operator (FBO) and cargo services to cater to diverse aviation needs.

FBO Services

SJD’s FBO services are designed to provide high-quality support for private and executive aviation. These services include a range of offerings such as:

• Luxurious and comfortable lounges for passengers and crew
• Flight planning and coordination services
• Refueling and ground handling
• Hangar space for aircraft storage
• Customs and immigration assistance
• Concierge services, including transportation and hotel arrangements

These SJD Airport FBO facilities are equipped to handle a variety of private aircraft, offering personalized services to ensure a smooth and efficient experience for private pilots and their passengers.

Cabo Airport Cargo Services

SJD Airport’s cargo services facilitate the handling and transportation of goods, playing a vital role in regional and international trade. The cargo facilities at the airport are equipped to handle a wide range of cargo, including perishable goods, pharmaceuticals, electronics, and more. Key features include:

• State-of-the-art warehousing and storage facilities in Los Cabos, MX
• Efficient loading and unloading capabilities
• Customs clearance and brokerage services
• Security and monitoring systems to ensure the safety and integrity of cargo

These services are supported by experienced personnel and modern infrastructure, ensuring that cargo operations are conducted smoothly and efficiently. SJD Airport’s FBO and cargo services are comprehensive and tailored to meet the needs of private aviation and cargo transportation, ensuring top-tier service quality and operational efficiency.

More information about the official cargo carrier of Los Cabos Airport is located here.

Traveling with Pets to Los Cabos Airport

For guidelines on bringing pets into Mexico, it’s advised to contact the nearest Mexican Consulate or the “Dirección General de Inspección Fitozoosanitaria” in Mexico City at Tel. 011-52-55-5571-3124. Different airlines have varying rules about pet travel to Los Cabos, including the number of pets allowed per passenger or family. Check with your airline for their specific pet travel policies.

Requirements for Bringing Pets to Mexico

1. Health Certificates: Pets entering Mexico must have health certificates.
2. Vaccinations: Vaccines against rabies and distemper should be administered at least 15 days prior to arrival in Mexico.
3. USDA and APHIS Signatures: Certificates must be signed by a USDA-accredited veterinarian and an APHIS veterinary medical officer, with all signatures in original ink.
4. Documentation Specifics: Handwritten documents or those with abbreviations are not accepted. Mexico rejects VS form 7001 health certificates if not properly signed and sealed.

Accepted and Prohibited Animals at Los Cabos Airport

Accepted: Amphibians, crustaceans, fish, insects, mollusks, non-venomous reptiles, and worms.

Prohibited: Poisonous or threatening animals, endangered species, arachnids, birds, crocodiles, all snakes, and mythical creatures like Chupacabras.

Additional Animal Regulations

• Pets under three months require a “Certificate of Good Health” issued within five days before entering Mexico.
• Pets older than three months need a health certificate stating immunizations against rabies, distemper, hepatitis, and leptospirosis, administered at least 15 days but not more than one year before arrival.
• At the OISA (Office of Animal Health Inspection), pets will undergo a physical examination to determine immediate entry or need for further inspection.
• For pets from regions with foot-and-mouth disease risk, prophylactic treatment is required.
• For three or more pets or different animal species, additional requirements on the Zoo-sanitary Requirements Page must be met.
• Entry of animals and plant products depends on the origin country’s sanitary conditions.

For detailed information, visit SENASICA’s website. Compliance with these procedures is crucial to prevent the spread of diseases and pests in Mexico.

Food & Agriculture Guidelines

Traveling to Los Cabos, Mexico via airline involves several considerations related to food and agriculture guidelines. Secretaría de Agricultura y Desarrollo Rural; (SADER) publish guidelines are in place to protect the local environment and agriculture industry from potential threats such as pests and diseases. Here are some important tips to keep in mind:

1. Check Airline Regulations
   • Start by checking with your airline for specific regulations and restrictions related to bringing food and agricultural products on board. Different airlines may have slightly different policies.
2. Pack Non-Restricted Foods
   • You can generally bring commercially packaged and sealed foods such as snacks, candies, and canned goods without any issues. Ensure they are properly sealed to prevent spillage.
3. Fresh Fruits and Vegetables
   • Fresh fruits and vegetables are often subject to strict restrictions. It’s best to avoid bringing them unless you are certain they are allowed, and you have checked the specific regulations for your destination.
4. Meat and Dairy Products
   • Bringing meat and dairy products is typically not allowed due to concerns about diseases and pests. These items are often subject to stringent inspections.
5. Declare Agricultural Items
   • Always declare any agricultural items or food products when you arrive in Los Cabos. Failure to declare items can result in fines or penalties.
6. Dispose of Food Items
   • If you have any food items that are not allowed, it’s best to consume them or dispose of them before arriving in Los Cabos. Many airports have designated areas where you can dispose of restricted items.
7. Be Aware of Local Regulations
   • In addition to airline regulations, be aware of the local regulations in Los Cabos regarding the importation of food and agricultural products. These regulations can vary, so it’s important to check in advance.
8. Be Prepared for Inspection
   • When you arrive in Los Cabos, you may be subject to agricultural inspections. Be prepared to have your luggage and belongings inspected by local authorities.
9. Follow Customs Instructions
   • Always follow the instructions provided by customs and agricultural officials. They will guide you on how to properly declare and dispose of any restricted items.

Remember that the guidelines and regulations can change, so it’s essential to stay updated with the latest information from the airline and relevant authorities before your trip. By following these guidelines, you can help protect the local environment and agriculture industry in Los Cabos while ensuring a smooth travel experience.

Bathrooms / Washrooms

Accessible restroom facilities catering to individuals of various needs and preferences are readily available within both Terminal 1 and Terminal 2 of our airport, situated at multiple strategically placed locations. These inclusive facilities encompass separate accommodations for men, women, and families, ensuring that passengers of all backgrounds and abilities can comfortably access restroom amenities.

Key Features of our Accessible Restroom Facilities:

1. Gender-Neutral Options In recognition of diverse gender identities and expressions, our airport proudly offers gender-neutral restroom facilities, providing a welcoming environment for all travelers.
2. Accessibility for Individuals with Disabilities We are committed to upholding accessibility standards and have thoughtfully designed these restroom spaces to accommodate individuals with disabilities. Wheelchair-accessible stalls, support bars, and appropriately positioned fixtures are available to facilitate ease of use.
3. Family-Friendly Spaces Traveling with children can present unique challenges, and to address this, we offer family restrooms that provide privacy and convenience for parents or guardians tending to their little ones’ needs.
4. Location Convenience To enhance convenience and accessibility, these restroom facilities are strategically positioned throughout both Terminal 1 and Terminal 2, ensuring that passengers can readily access them during their journey through our airport.
5. Commitment to Inclusivity Our commitment to inclusivity extends beyond restroom facilities. We continually strive to create an environment that caters to the diverse needs of our passengers, ensuring that everyone feels welcome and comfortable during their time at our airport.

By offering a range of restroom options that prioritize accessibility, privacy, and inclusivity, we aim to enhance the overall travel experience for all individuals passing through our terminals. Your comfort and convenience are of paramount importance to us, and we remain dedicated to providing facilities that align with the highest standards of service and inclusivity.

View bathroom on Cabo Airport maps.